Featured Pathways

More pathways

Banking Essentials - Part I

This pathway will walk us through the basics of banks, starting with some of the different types and their main functions, then starting to look at the regulation faced by the banks, both before and after the Global Financial Crisis.

Greenwashing

Greenwashing is the act of distributing false information about something being more environmentally friendly than it actually is.

More pathways

Book a demo

Pricing

Ready to get started?

Plans & Membership

Our Platform

Expert led content

+1,000 expert presented, on-demand video modules

Learning analytics

Keep track of learning progress with our comprehensive data

Interactive learning

Engage with our video hotspots and knowledge check-ins

Testing & certification

Gain CPD / CPE credits and professional certification

Managed learning

Build, scale and manage your organisation’s learning

Integrations

Connect Finance Unlocked to your current platform

Featured Content

More featured content

Tackling the Cost of Living Crisis

In this video, Max discusses the cost-of-living crisis currently enveloping the UK. He examines its impact on households as well as the overall economy.

CSR and Sustainability in Financial Services

In the first video of this two-part video series, Elisa introduces us to sustainability. She begins by looking at the difference between sustainability and corporate social responsibility, two terms that can be easily confused.

More featured content

Book a demo

Pricing

Ready to get started?

Featured Pathways

More pathways

Banking Essentials - Part I

This pathway will walk us through the basics of banks, starting with some of the different types and their main functions, then starting to look at the regulation faced by the banks, both before and after the Global Financial Crisis.

Greenwashing

Greenwashing is the act of distributing false information about something being more environmentally friendly than it actually is.

More pathways

Book a demo

Pricing

Ready to get started?

Plans & Membership

Our Platform

Expert led content

+1,000 expert presented, on-demand video modules

Learning analytics

Keep track of learning progress with our comprehensive data

Interactive learning

Engage with our video hotspots and knowledge check-ins

Testing & certification

Gain CPD / CPE credits and professional certification

Managed learning

Build, scale and manage your organisation’s learning

Integrations

Connect Finance Unlocked to your current platform

Featured Content

More featured content

Tackling the Cost of Living Crisis

In this video, Max discusses the cost-of-living crisis currently enveloping the UK. He examines its impact on households as well as the overall economy.

CSR and Sustainability in Financial Services

In the first video of this two-part video series, Elisa introduces us to sustainability. She begins by looking at the difference between sustainability and corporate social responsibility, two terms that can be easily confused.

More featured content

Book a demo

Pricing

Ready to get started?

Book a demo

Pricing

Ready to get started?

Concluding Thoughts on Active Listening

Concluding Thoughts on Active Listening

Debbie Taylor

25 years: HR & Management

In is video, Debbie shares some parting thoughts to remind you of the key takeaways from this series about Listening.  We are all different and see things in different ways and the way to get the best out of a conversation is to listen well.

In is video, Debbie shares some parting thoughts to remind you of the key takeaways from this series about Listening.  We are all different and see things in different ways and the way to get the best out of a conversation is to listen well.

Subscribe to watch

Access this and all of the content on our platform by signing up for a 7-day free trial.

Concluding Thoughts on Active Listening

1 min 42 secs

Overview

Here are some parting thoughts to remind you of the key takeaways from this series about Listening. We are all different and see things in different ways and the way to get the best out of a conversation is to listen well.

Key learning objectives:

  • Understand how the word "listening" helps you practise good listening

Subscribe to watch

Access this and all of the content on our platform by signing up for a 7-day free trial.

Summary

How can the word LISTENING help you practice good listening?

Listening is not easy.  It demands cognitive energy to pay attention which means engaging in system 2, of which there is limited availability, but there is a positive in that difficult tasks become much easier with PRACTICE and therefore the more we practice listening the better we become at it and therefore enjoy it more.  Here is a neat tool to help you remember to practice your listening:

  • Learn to mirror (so people feel felt
  • Ignore the inner voices (critic, biases, prejudices)
  • Stay in the now
  • Talk ‘with’ not ‘at’ others
  • Express empathetic understanding
  • Not to be interesting but interested
  • Include reflective statements in your conversations
  • No distractions
  • Give it a go, everyday

Subscribe to watch

Access this and all of the content on our platform by signing up for a 7-day free trial.

Debbie Taylor

Debbie Taylor

Debbie Taylor worked at Natwest for almost 20 years before becoming a HR Director and opening her own HR consultancy 'People and business'. She provides commercial HR support to owner managed businesses nationwide and aims to always bring 'people' into business planning.

There are no available videos from "Debbie Taylor"