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Banking Essentials - Part I

This pathway will walk us through the basics of banks, starting with some of the different types and their main functions, then starting to look at the regulation faced by the banks, both before and after the Global Financial Crisis.

Greenwashing

Greenwashing is the act of distributing false information about something being more environmentally friendly than it actually is.

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Tackling the Cost of Living Crisis

In this video, Max discusses the cost-of-living crisis currently enveloping the UK. He examines its impact on households as well as the overall economy.

CSR and Sustainability in Financial Services

In the first video of this two-part video series, Elisa introduces us to sustainability. She begins by looking at the difference between sustainability and corporate social responsibility, two terms that can be easily confused.

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Featured Pathways

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Banking Essentials - Part I

This pathway will walk us through the basics of banks, starting with some of the different types and their main functions, then starting to look at the regulation faced by the banks, both before and after the Global Financial Crisis.

Greenwashing

Greenwashing is the act of distributing false information about something being more environmentally friendly than it actually is.

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Book a demo

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Ready to get started?

Plans & Membership

Our Platform

Expert led content

+1,000 expert presented, on-demand video modules

Learning analytics

Keep track of learning progress with our comprehensive data

Interactive learning

Engage with our video hotspots and knowledge check-ins

Testing & certification

Gain CPD / CPE credits and professional certification

Managed learning

Build, scale and manage your organisation’s learning

Integrations

Connect Finance Unlocked to your current platform

Featured Content

More featured content

Tackling the Cost of Living Crisis

In this video, Max discusses the cost-of-living crisis currently enveloping the UK. He examines its impact on households as well as the overall economy.

CSR and Sustainability in Financial Services

In the first video of this two-part video series, Elisa introduces us to sustainability. She begins by looking at the difference between sustainability and corporate social responsibility, two terms that can be easily confused.

More featured content

Book a demo

Pricing

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Book a demo

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Assessing Culture and Behaviours in an Organisation

Assessing Culture and Behaviours in an Organisation

Roger Noon

25 years: Behavoural science & culture

In the world of complex systems, simplistic measures can be worse than being a waste of time. In the third video of his series on “Culture Change in Practice”, Roger explains what should we be trying to measure in the context of behavioural science and why is measurement so difficult. He further highlights how measurement helps us to understand and control our environment and some of the pitfalls associated with it.

In the world of complex systems, simplistic measures can be worse than being a waste of time. In the third video of his series on “Culture Change in Practice”, Roger explains what should we be trying to measure in the context of behavioural science and why is measurement so difficult. He further highlights how measurement helps us to understand and control our environment and some of the pitfalls associated with it.

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Assessing Culture and Behaviours in an Organisation

12 mins 19 secs

Overview

Measurement helps us to understand and control our environment and provides us with data on which to base decisions.

Key learning objectives:

  • Understand what we should to measure and the difficulty in measurement

  • Identify the pitfalls of measurement

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Summary

What should we be trying to measure and why is measurement so difficult?

We measure things because we want to know what state they’re in now and where they’re headed tomorrow. Measurement helps us to understand and control our environment and provides us with data on which to base decisions. Since we are viewing culture as a complex system, we have to see the value and possibility of measurement in a completely different way.

What are the pitfalls of measurement?

  • Fixating on measurement at the expense of simply committing to improving something because we know enough about it to be confident that it's the right thing to do
  • To assume that the measures you're collecting are telling you something useful

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Roger Noon

Roger Noon

Roger is an executive coach and culture change practitioner with a background in engineering and programme management. He has spent the last decade in large multinational banks working out how to understand culture and strengthen behaviours in order to improve conduct, risk management and business performance.

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