25 years: Behavoural science & conduct
Roger provides a detailed explanation on the biggest, but most misunderstood, bias effect: groupthink. He explains the factors driving groupthink and some specific examples that can harm businesses if ignored.
Roger provides a detailed explanation on the biggest, but most misunderstood, bias effect: groupthink. He explains the factors driving groupthink and some specific examples that can harm businesses if ignored.
9 mins 46 secs
Groupthink is essentially a cluster of related bias effects that disrupts rational decision making and leads to misconduct. Consequently, financial and conduct regulators expect people to be aware and wary of these biases, in order to prevent future control failures.
Key learning objectives:
Define Groupthink
Outline the factors driving Groupthink
Understand the Groupthink-related biases