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Banking Essentials - Part I

This pathway will walk us through the basics of banks, starting with some of the different types and their main functions, then starting to look at the regulation faced by the banks, both before and after the Global Financial Crisis.

Greenwashing

Greenwashing is the act of distributing false information about something being more environmentally friendly than it actually is.

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Tackling the Cost of Living Crisis

In this video, Max discusses the cost-of-living crisis currently enveloping the UK. He examines its impact on households as well as the overall economy.

CSR and Sustainability in Financial Services

In the first video of this two-part video series, Elisa introduces us to sustainability. She begins by looking at the difference between sustainability and corporate social responsibility, two terms that can be easily confused.

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Banking Essentials - Part I

This pathway will walk us through the basics of banks, starting with some of the different types and their main functions, then starting to look at the regulation faced by the banks, both before and after the Global Financial Crisis.

Greenwashing

Greenwashing is the act of distributing false information about something being more environmentally friendly than it actually is.

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Ready to get started?

Plans & Membership

Our Platform

Expert led content

+1,000 expert presented, on-demand video modules

Learning analytics

Keep track of learning progress with our comprehensive data

Interactive learning

Engage with our video hotspots and knowledge check-ins

Testing & certification

Gain CPD / CPE credits and professional certification

Managed learning

Build, scale and manage your organisation’s learning

Integrations

Connect Finance Unlocked to your current platform

Featured Content

More featured content

Tackling the Cost of Living Crisis

In this video, Max discusses the cost-of-living crisis currently enveloping the UK. He examines its impact on households as well as the overall economy.

CSR and Sustainability in Financial Services

In the first video of this two-part video series, Elisa introduces us to sustainability. She begins by looking at the difference between sustainability and corporate social responsibility, two terms that can be easily confused.

More featured content

Book a demo

Pricing

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What is Culture and why is Culture Change Important?

What is Culture and why is Culture Change Important?

Roger Noon

25 years: Behavoural science & culture

The intention of this series of 4 videos on “Culture Change in Practice” by Roger Noon is to present some different perspectives of organisational culture. The series is aimed at anybody involved in culture change – but in particular senior leaders – those who want to lead healthy cultures and those who are accountable for doing so.

The intention of this series of 4 videos on “Culture Change in Practice” by Roger Noon is to present some different perspectives of organisational culture. The series is aimed at anybody involved in culture change – but in particular senior leaders – those who want to lead healthy cultures and those who are accountable for doing so.

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What is Culture and why is Culture Change Important?

12 mins 26 secs

Key learning objectives:

  • Understand why businesses invest in cultural strengthening

  • Define culture and understand how we influence it

Overview:

There are a lot of methods and strategies that can help us understand and influence culture. For example, deep-dive diagnostics; behavioural analytics; the use of charters and values frameworks; internal and external survey tools; leadership coaching; mentoring; and role modelling.

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Summary

What are some indicators of cultural strength?

  • High levels of openness and transparency
  • Excellent communication
  • Great collaboration
  • Genuine trust and respect between people

What is the benefit of good corporate strength?

  • People enjoy their work
  • Employees feel safe to express themselves
  • Employees behave according to their values and feel committed to the organisation's purpose

Investing in well-being and inspiring people to show these qualities would obviously help performance. This is referred to as inner organisational health.

What are some examples of outer health?

  • Client loyalty
  • The ability to successfully market new products and services
  • Regard for market ethics and corporate culture
  • Having a strong corporate identity

So if inner health impacts outer health (and vice versa), then the case for focusing on developing a positive culture is unquestionable.

What is culture and how do we influence it?

Culture is aligned to and supporting our business objectives. It’s also important to understand that culture is socially constructed so it is - literally - created by the people who are in it.

Seeing culture as a complex system helps to explain why organisations find it so challenging to manage it. Relationships within these networks are not predictable, and you cannot understand them by breaking them down into individual bits. A good example of a complex system in our industry is the financial markets themselves. Characterised by their unpredictability, they are constantly in flux.

Organisational cultures defy our attempts to understand or engineer them and continue to evolve as a result of their contact with and adaptation to their environment. We need to think of culture as a complex system involving a massive number of interconnections and multiple dependencies, which lead to unpredictability and instability.

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Roger Noon

Roger Noon

Roger is an executive coach and culture change practitioner with a background in engineering and programme management. He has spent the last decade in large multinational banks working out how to understand culture and strengthen behaviours in order to improve conduct, risk management and business performance.

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