The Importance of the Firm's Purpose for Culture

The Importance of the Firm's Purpose for Culture

Roger Miles

25 years: Behavoural science & conduct

In this video, Roger explains the tools that help organisations understand their culture. He also introduces a ‘culture dashboard’ concept which usefully pulls together conduct, culture and purpose, all while complying with reporting regimes for senior managers. 

In this video, Roger explains the tools that help organisations understand their culture. He also introduces a ‘culture dashboard’ concept which usefully pulls together conduct, culture and purpose, all while complying with reporting regimes for senior managers. 

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The Importance of the Firm's Purpose for Culture

12 mins 38 secs

Overview

From the second half of 2021, conduct regulator culture assessments are becoming a routine part of conduct assessment. Conduct regulators are challenging firms to frame ‘purposeful culture’ and report on this in their conduct and culture assessments. In this video Roger helps us explore some tools that help us to work out how best to do this.

Key learning objectives:

  • What are the Do’s and Don\'ts of solving the purpose challenges?

  • What are the two key points on culture reporting?

  • What are the bad habits of misconduct listed by the FCA?

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Summary
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