Five Indicators of Good Culture

Five Indicators of Good Culture

Roger Miles

25 years: Behavoural science & conduct

How do we achieve good culture and conduct? Is there an easily digestible roadmap for companies to follow? Luckily, Roger Miles is here to show the way. In this video, he explores the regulator’s six technical conduct questions and the five indicators of good culture.

How do we achieve good culture and conduct? Is there an easily digestible roadmap for companies to follow? Luckily, Roger Miles is here to show the way. In this video, he explores the regulator’s six technical conduct questions and the five indicators of good culture.

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Five Indicators of Good Culture

14 mins 3 secs

Overview

After COVID-19, regulators are reassessing how we approach conduct and culture. From the regulator’s technical questions we can derive a more simple, plain language version that examines how to check for a company's conduct. We can also use five easy indicators for good culture: psychological safety, leadership character, cognitive reach, social licence and reflexivity.

Key learning objectives:

  • Outline the six technical conduct questions

  • Identify the five indicators of good culture

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Summary
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