Regulators globally are now looking for evidence that a firm has a culture where everyone feels safe to “speak up”. The direction of conduct and culture controls had started to shift even before the pandemic threw firms into strange new ways of working. With better governance guidelines now aligning with the best new practices, there's a positive outlook for conduct-regulated firms.
Key learning objectives:
Identify what the regulators mean by ‘diverse and inclusive’
Understand the governance themes that the regulators are interested in