What is Feedback?

Margaret Cheng

35 years: Writer & HR Consultant

Feedback is awkward to give as well as receive. Join Margaret Cheng as she explores what feedback is and how it helps you learn.

Human Skills

Feedback is awkward to give as well as receive. Join Margaret Cheng as she explores what feedback is and how it helps you learn.

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What is Feedback?

11 mins 30 secs

Key learning objectives:

Understand how to assess the feedback you’ve received
Define feedback
Outline David Kolb’s experiential learning theory

Overview:

The Cambridge dictionary defines feedback as ‘Information about reactions to a product, a person's performance of a task, etc. which is used as a basis for improvement.’ When you give feedback, you are simply communicating information, your opinion about and reactions to something someone has done. Giving, receiving and soliciting feedback is critical to your development and growth as a human being. American education theorist David Kolb created an experiential learning theory that posits we have an experience, observe the effects, think about it and then finally try again.

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Summary

What is feedback?

What is David Kolb’s experiential learning theory?

Typically, we have an experience, we observe what happens, we think about it and then we try again. Through this process you learn from many diverse experiences, trying a different strategy for each situation.

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Margaret Cheng

Margaret Cheng, a freelance writer, HR consultant, and executive coach, has spent the last year researching and writing a book, "Giving Good Feedback." With 30 years of experience in various sectors, including retail, financial services, consultancies, and charities, she has written on business-related topics for HR, outplacement, and career coaching consultancies and CIPD magazine. She will be incorporating her experience and book into her videos to discuss feedback and its potential for professional development and learning.

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