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Banking Essentials - Part I

This pathway will walk us through the basics of banks, starting with some of the different types and their main functions, then starting to look at the regulation faced by the banks, both before and after the Global Financial Crisis.

Greenwashing

Greenwashing is the act of distributing false information about something being more environmentally friendly than it actually is.

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Tackling the Cost of Living Crisis

In this video, Max discusses the cost-of-living crisis currently enveloping the UK. He examines its impact on households as well as the overall economy.

CSR and Sustainability in Financial Services

In the first video of this two-part video series, Elisa introduces us to sustainability. She begins by looking at the difference between sustainability and corporate social responsibility, two terms that can be easily confused.

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Featured Pathways

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Banking Essentials - Part I

This pathway will walk us through the basics of banks, starting with some of the different types and their main functions, then starting to look at the regulation faced by the banks, both before and after the Global Financial Crisis.

Greenwashing

Greenwashing is the act of distributing false information about something being more environmentally friendly than it actually is.

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Book a demo

Ready to get started?

Our Platform

Expert led content

+1,000 expert presented, on-demand video modules

Learning analytics

Keep track of learning progress with our comprehensive data

Interactive learning

Engage with our video hotspots and knowledge check-ins

Testing & certification

Gain CPD / CPE credits and professional certification

Managed learning

Build, scale and manage your organisation’s learning

Integrations

Connect Finance Unlocked to your current platform

Featured Content

More featured content

Tackling the Cost of Living Crisis

In this video, Max discusses the cost-of-living crisis currently enveloping the UK. He examines its impact on households as well as the overall economy.

CSR and Sustainability in Financial Services

In the first video of this two-part video series, Elisa introduces us to sustainability. She begins by looking at the difference between sustainability and corporate social responsibility, two terms that can be easily confused.

More featured content

Book a demo

Ready to get started?

Book a demo

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A Cognitive Analysis of COVID-19 II

A Cognitive Analysis of COVID-19 II

Christian Hunt

25 years: Behavioural science & compliance

In the second video of this COVID Cognition series, Christian outlines how we can overcome and improve on the weaknesses highlighted by COVID-19, and provides a unique technique - 'Outrageous Opposites' to overcome our irrational thought processes.

In the second video of this COVID Cognition series, Christian outlines how we can overcome and improve on the weaknesses highlighted by COVID-19, and provides a unique technique - 'Outrageous Opposites' to overcome our irrational thought processes.

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A Cognitive Analysis of COVID-19 II

10 mins 21 secs

Key learning objectives:

  • Understand why we often put major challenges, like COVID-19 in the “too hard” box

  • Explore what some of the common responses to COVID-19 were and why people adopted them

  • Learn a technique you can use to overcome the limitations of our ways of thinking

Overview:

COVID-19 has caused significant disruption to our lives and ways of working. In this session, we explore the common responses that our brains are likely to have to the situation and a technique that we can use to overcome that.

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Summary

Why do we ignore significant challenges?

As a species, we naturally crave security, predictability and stability. It makes our lives so much easier when the world around us remains constant, and we can rely on tried and tested approaches to get through the day. Having to think about significant challenges, consumes a considerable amount of energy. If we've spent a lot of time and energy thinking about something, then we're likely to rely on that for future decision-making.

Why might we have responded to COVID-19 with denial?

If you're not used to having pandemics, then there's a strong temptation to conclude that they won't happen in your country. Because they're not something you've ever experienced, they're not something you can easily contemplate. Past experience tells you the likelihood of them happening is low to non-existent.

Why might we have responded to COVID-19 by making comparisons that weren’t necessarily relevant?

When we’re trying to understand something, we look for experience that we think is relevant to guide us. Even when it isn’t. This is why many people compared COVID-19 to the flu; it’s a convenient reference point.

What are common impediments to solving problems?

The responses we use to some problems are to rely on a presumption that either things aren’t as bad as we’d hope (the ‘denial’ response) or that they are analogous to things we’ve experienced before. Therefore we can approach them in a similar manner. Both might lead us to adopt poor strategies.

What is ‘Outrageous Opposites’?

‘Outrageous Opposites’ is a technique that encourages us to think creatively about the problem we’re trying to solve.  Not by thinking about it, but rather by thinking about extreme alternatives to our current approach to the problem we’re trying to solve.  Those extreme alternatives aren’t necessarily going to provide a solution.  But they can encourage a way of thinking, that might deliver one.

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Christian Hunt

Christian Hunt

Christian is the founder of Human Risk, a Behavioural Science led Consulting and Training Firm. Previously, Christian was Managing Director at UBS, and Head of Behavioural Science (BeSci), within the Bank’s Risk function. Prior to joining UBS, he was Chief Operating Officer at the UK’s Prudential Regulation Authority.

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